results
GPG was founded by Harry Kendlbacher and Ron D´Andrea, who became increasingly frustrated by the limited outcomes provided to clients by traditional training approaches.
With over 30 years of experience working with some of the world’s largest, best-known companies on six continents in 14 languages, we have pioneered a unique method of delivery. Using only real life client content and leveraging an innovative cost structure, GPG brings a fluency that is custom-made to go viral within your organization.
OUR TEAM

Harry Kendlbacher
CEO, Managing Partner
Salzburg, Austria

Ron D'Andrea
COO, Managing Partner
Darien, CT, US

Harry Kendlbacher
CEO, Managing Partner
Salzburg, Austria
Harry is the CEO, Managing Partner, and a part of the original founding team of Global Performance Group. With over 20 years of experience in the sales, negotiation, and organizational development industry, Harry has helped Fortune 500 organizations implement behaviour change approaches to embed a culture of courage, innovation and collaboration within sales, leadership and procurement teams.
Prior to Global Performance Group, Harry has worked at BayGroup International as the Managing Director for EMEA, overseeing all aspects of the firm outside of the US.
Harry enjoys keeping fit by running, biking and swimming, competing in triathlons and spending time with his family in Salzburg, Austria.

Ron D'Andrea
COO, Managing Partner
Darien, CT, US
Ron D’Andrea is the COO, Managing Partner, and a part of the original founding team at Global Performance Group. Having worked in the performance improvement field for over 30 years, he has a deep understanding of program design – its development, implementation, marketing, and related management consulting, especially with respect to sales, negotiation, communication skills, cross-functional teamwork, and conflict resolution. Ron’s understanding of communication has allowed him to aid a global energy service provider to achieve a 151:1 ROI on deals closed just after 2 months.
Ron’s experience as the Executive Vice President at The Executive Technique and President of BayGroup International has enabled him to implement and execute the GPG behavior change process within global clients effectively and with high ROI.
When he isn’t working, Ron enjoys exercising, travelling, spending time with his family in Darien, Connecticut, USA.

Katie Layton
Vice President of Client Solutions
Austin, TX, US

Connor Spirtas
Vice President of Client Solutions
Charleston, SC, US

Stacy Kopald
Director of Operations
Apex, NC, US

David Van Duyvenvoorde
Director of Client Engagement
Dublin, Ireland

William Redick
Vice President of Marketing & Sales Enablement
Augusta, GA, US

Remyah Nguyen
Head of Business Development
San Francisco, CA, US

Dario Reques
Head of Spain Operations
Segovia, Spain

Ruben Fernandez
Head of LatAm Operations
San Ildefonso, Spain

Marcantonio Montesano
Head of Brazil Operations
São Paulo, Brazil

Sapna Sulaya
Head of Middle East & India Operations
Dubai, UAE

Phillip Chew
Head of UK Operations
London, England, UK

Katie Layton
Vice President of Client Solutions
Austin, TX, US
Katie serves as VP of Client Solutions at Global Performance Group, joining the team in 2022. Katie Graduated from The University of Alabama at Birmingham in 2015. She studied Industrial Distribution with a concentration in Medical equipment. Her professional background includes Operations and Sales. Katie is also a Green Belt Six Sigma and has worked on a variety of Black Belt projects. Katie’s professional goal is to help other companies and sales teams reach their top tier abilities through the tailored and diversified offerings at Global Performance Group.

Stacy Kopald
Director of Operations
Apex, NC, US
Stacy Kopald is the Director of Operations at Global Performance Group and is based in Raleigh, North Carolina. While working directly with clients, Stacy communicates internally to all departments to ensure a seamless process from contracting through invoice completion. Stacy continually works to refine both internal and external processes to maximize resources while minimizing time spent and redundancies.
Prior to starting becoming Director of Operations, Stacy worked as a Project Manager for over 10 years helping to secure hundreds of contracts and coordinate thousands of workshops globally.
Stacy holds a Bachelors of Science in Business with a concentration in Marketing. She enjoys spending time with her husband and son and traveling.

David Van Duyvenvoorde
Director of Client Engagement
Dublin, Ireland
David VanDuyvenvoorde (aka DvD) is an facilitator who specializes in sales skills training, negotiating, building remote teams and deal execution.
Prior to working as a facilitator, David was a Training Leader for a large global IT organisation and a member of their EMEA sales management team for 7 years. As part of this role, David was heavily involved in supporting the EMEA Inside Sales organisation. David has also led large-scale EMEA-wide pre-sales teams.
David earned a B.Sc. from the University of Guelph, Project Management certification from DEC and several speaking awards in both North American and Europe.
He lives in Wicklow Town, Ireland, and enjoys scuba diving, motorcycling and reading Science Fiction & Fantasy.

William Redick
VP of Marketing & Sales Enablement
Augusta, GA, US
Will is the VP of Marketing and Sales Enablement for Global Performance Group joining the team in 2020. With 7 years of experience in marketing and business development roles, including Marketing Manager and Strategist roles at a mid-sized marketing agency, Will has helped dozens of organizations to amplify brand awareness and markedly grow their business.
Prior to Global Performance Group, Will worked in the Defense Industry for 10 years as a foreign language analyst, helping to fulfill national security directives in the US.
Will enjoys competitive table tennis, Pickleball, eating food from around the world, and spending time with his family in Augusta,GA.

Phillip Chew
Head of UK Operations
London, England, UK
Phil is a partner and facilitator based in the UK. As a former client of GPG, Phil has delivered and coached the GPG programs and concepts for several years. His focus on retention in businesses with rolling and renewable contracts was instrumental in the development of the Retain, Renew & Grow program to improve retention rates and growth in existing accounts.
Phil was formerly Learning Director at Refinitiv, formerly Thomson Reuters, responsible for the creation and delivery of global sales training programs, including sales management training, as well as various sales enablement initiatives. Prior to joining learning and development in 2003, Phil was in sales and sales management for 20 years

Dario Reques
Head of Spain Operations
Segovia, Spain
Darío is the Distributor for Spain, Portugal and Latam. He has more than 15 years of experience in the Sales Training Industry. He has worked with CSuite Executives, Managers, and all kinds of teams internationally – changing and improving leadership, communication, innovation and sales. His approach is; “Thinking into Results”.
When he is not working, Darío is with his wife and 3 children in Segovia (the sunny Spain) and playing his fantastic Gibson Les Paul with his rock band.

Ruben Fernandez
Head of Spain Operations
San Ildefonso, Spain
Rubén is responsible for expansion in Latin America.
He has been opening a market in the region for advertising agencies for more than twenty years. Last July 2020 he left the agencies to join the GPG team, working under the guidelines of Darío Reques.
His experience in the Latin American market extends to several countries in the region, having worked for the main companies as advertising provider from positions of general management, strategic direction and product and business development.
He dedicates his free time to meditation, study, walks in the mountains and with the family, with whom he has already changed countries several times.

Connor Spirtas
Vice President of Client Success
Charleston, US
Connor is passionate about all things sports, is a back-to-back-to-back fantasy football champ, and enjoys spending time with his new puppy Poppy and his Annie.

Marcantonio Montesano
Head of Brazil Operations
São Paulo, Brazil
Co-founder of Best Performance Group, where over the past 17 years he has helped more than 100 organizations and trained more than 5000 professionals in Brazil and abroad with the aim of improving their commercial performance by changing business behaviors to sell more effectively
In the first 20 years of a corporate career in the information technology industry as a sales professional, sales manager, sales director and general director of operations, he experienced several business challenges and led multidisciplinary teams. He needed to create business models and strategies in the face of market demands and technological trends, achieving relevant results and achievements.
Marcantonio has a degree in civil engineering and a master’s degree in administration from IAG-PUCRio (Pontifical Catholic University of Rio de Janeiro), researching the effect of narratives on business relationships and corporate sales.

Sapna Sulaya
Head of Middle East & India Operations
Dubai, UAE
With over 2 decades of extensive experience and a proven track record in the financial services industry, Sapna leads with a blend of practical and innovative strategies to create efficiency and effectiveness within teams through appropriate tools, training and coaching.
Her purpose is to help sales teams to become more successful by imbibing behaviors that help them be their best. Her unique combination of qualifications in regulated financial planning from CII(UK) and in learning and development from CIPD(UK) empowers her to model commercially driven business plans that underpin customers and employees at the center of everything.
Sapna is a Yoga practitioner and believes that a healthy mind, body and soul are at the core of blissful living.

Remyah nguyen
Head of Business Development
San Francisco, CA, US
Content & Delivery
Our flexible delivery options include our global expert facilitator team that delivers in 14 languages. Virtual delivery capabilities and train-the-trainer approaches are all supported by extensive reinforcement, coaching and measurement. This enables rapid, deep deployment for immediate and long lasting impact.