Research shows that 90% of what we learn is forgotten within 30 days, how do you overcome the critical challenge businesses face to ensure that the training sticks?
Companies sell training and coaching initiatives which they claim will lead to innovation within the clients' business but do they really?
Call yourself a sales person? Take this quick test and find out how good you are.
Procurement professionals often talk in wants but just listening to what buyers say they want prevents the sales team from drilling down to the underlying needs, which is where sales people must be to differentiate themselves, their solutions and their companies.
Top sales people know they must proactively engage professional buyers, and the best way to do this effectively is to understand their buyers’ strategic sourcing process and the role professional buyers play in each organization.
While all buyers bring their own set of challenges to the negotiating table, some take it to a whole new level.
A new breed of professional: the procurement officer, the buying manager, or the purchasing officer. The new challengers to your sales team.
Many who choose procurement as a career have an intriguing mix of intelligences and abilities. The buyer personality is not one to underestimate.
There is a new platoon in the buying world. The procurement department. A many-headed monster finely tuned to know everything about the art of buying and about the industry in which it works.
Through the building of the railways to supplying the troops in the world wars, procurement has historically been a clerical job.
71% of B2B clients are emotionally and psychologically disinterested in the companies they do business with
Working closely with other people often creates serious emotional tension but look at what we've acheived through tense relationships
The reasonable man adapts himself to the world: the unreasonable one persists in trying to adapt the world to himself. Therefore all progress depends on the unreasonable man.
Tension makes many people nervous, and with nervousness comes more tension. In situations where we need a clear head, we fall into a self-destructive cycle that impacts our performance.
Glossophobia. Stage fright. Fear of public speaking. Whatever you call it, it’s very real.
The moment of upsell. It’s now such a natural question that we don't even notice it so let's take a moment to review "How to upsell and cross sell effectively"
Salesperson clinches the deal, customer moves over to the account manager, renewal sales rep approaches the customer to renew... is a production line approach really the best way to nurture a customer experience that is going to see them come back year after year?
Customer retention should be your top priority. Period. Here's why...
Price increases are inevitable, so, how can you prepare your salesforce to have the inevitable price-increase discussion without damaging the relationships your company has with its clients?
Sales professionals are under intense pressure to differentiate themselves in a complex business environment. They face powerful web-savvy purchasing organizations and well-trained buying teams.
The more-flexible dialogue-based approach to selling that we introduced in the last blog isn’t easy. In fact, it’s outside the comfort zones of many selling professionals.
Today’s web-savvy B2B buyers believe they know best. They’ve done the research. They know all the suppliers are alike. Now it’s all just down to the price.
70% of employees are disengaged from their work. The cost to the US economy: between $450-550 billion
Bartner Group’s estimated studies suggest that 85% of commercial transactions will occur without the aid of a sales representative by 2019
40% of B2B buyers say they waited longer to initiate contact with suppliers this year than they did last year.
Society suggests that tension should be avoided but understanding how to leverage the tension in meetings could be your super power
Many executives see innovation as a leadership issue: The big guns, employed at significant cost, are incapable of delivering what they promised but what about the team behind them?
You've committed to building an innovative and creative environment for your employees but when your team have a great idea, how can you push it to be the first to market?
What is the secret to getting millenials working effectively?
Polls suggest that only 30% of employees are actively engaged with their work, do you know what engages and inspires people most?
Join Global Performance Group on a five-part journey to help you turn around the way you think, so you can inspire innovation that promises the profitable business you want.
We’re trained from an early age that being wrong is a bad thing, and as adults – especially driven, motivated adults – we still worry about making a mistake. But failure is the foundation of innovation.