GPG Internal sop

step by step Procedural manuals

Operations Team

Operations SOP Contents:

1. Onboarding Process

2. Engagement Confirmations

3. Facilitator Management, Surveys

4. Workshop Management

5. Evaluations Process

6. Invoicing

7. Reinforcement

8. Translation Management

9. Copyright Process

Finance Team

Financials SOP Contents:

1. Invoice Payment

2. End of Month Close

3. Expense Reimbursement

4. Commission Payment

 

Content Team

Content SOP Contents:

1. Tailored Materials Development

 

Client Success Team

Client Success SOP Contents:

1. New Initiative Kick Off

2. Client Interviews

3. Win-Loss Analysis

4. ROI Tracking Process

5. ALPS Reports

6. ROI Interviews

 

Marketing Team

Marketing SOP Contents:

1. Marketing Task Planning

2. Google Drive Resource Management

3. Email Campaigns

4. Podcast Episodes

5. Social Media Planning

6. Creative Developement

 

Sales Team

Sales Team SOP Contents:

1. GPG Knowledge 

2. Sales Skills

3. Competitor Knowledge

4. Process Adherence

5. Collateral Inventory

6. Onboarding Checklist