GPG Internal sop
step by step Procedural manuals
Operations Team
1. Onboarding Process
2. Engagement Confirmations
3. Facilitator Management, Surveys
4. Workshop Management
5. Evaluations Process
6. Invoicing
7. Reinforcement
8. Translation Management
9. Copyright Process
Finance Team
Financials SOP Contents:
1. Invoice Payment
2. End of Month Close
3. Expense Reimbursement
4. Commission Payment
Content Team
Content SOP Contents:
1. Tailored Materials Development
Client Success Team
Client Success SOP Contents:
1. New Initiative Kick Off
2. Client Interviews
3. Win-Loss Analysis
4. ROI Tracking Process
5. ALPS Reports
6. ROI Interviews
Marketing Team
Marketing SOP Contents:
1. Marketing Task Planning
2. Google Drive Resource Management
3. Email Campaigns
4. Podcast Episodes
5. Social Media Planning
6. Creative Developement
Sales Team
Sales Team SOP Contents:
1. GPG Knowledge
2. Sales Skills
3. Competitor Knowledge
4. Process Adherence
5. Collateral Inventory
6. Onboarding Checklist