In this episode of B2B Sales Trends, Harry Kendlbacher speaks with Susana Klotz, VP of Global New Client Acquisition at Kaseya, about what it takes to embed strategy into daily habits and build revenue that endures.
Susana leads a global team she calls “go-to-market sales killers,” focused on putting solutions in the hands of IT professionals and solving real problems. She shares how to balance vision with execution, shift sales culture beyond product pitching, and ensure strategies don’t just sound good in the boardroom but actually get lived out across hundreds of sellers.
Inside the conversation:
– How to work backwards from growth goals into daily behaviors and execution.
– Why strategies often fail in the field — and how to connect them to what sellers actually do every day.
– Shifting sales culture from pitching products to solving real-world challenges.
– Moving beyond the “toothache sale” to uncover long-term business impact and partnership.
– Standing out in crowded markets where products look similar and buyers care more about post-sale value.
– Turning strategy into a lived sales culture, with buy-in, proof, and internal marketing.
If you want to understand how to align strategy with execution and create a sales culture that drives revenue long-term, this episode is packed with practical insights.
