SALES SUITE
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PROGRAM 06

Retain, Renew & Grow

Customer success isn’t just post-sale. Identifying cross and up-sell opportunities is as important as just servicing the customer. We help teams build the skills to secure renewals, expand relationships, and stay relevant throughout the entire customer lifecycle.

Sales professionals collaborating during workshop on customer retention and renewal growth.
OVER 1,000 TEAMS USE GPG TO UNLOCK REVENUE
dentsu
illumina
adform
aws
Abbott
TD Bank
DELL
BANK OF AMERICA
dentsu
illumina
adform
aws
Abbott
TD Bank
DELL
BANK OF AMERICA
 
PROGRAM OVERVIEW

Retain, Renew & Grow

Our Retain, Renew and Grow process equips salespeople with skills to continue providing maximum value to their existing customers. You’ll learn how to improve the customer experience, find opportunities to upsell, overcome obstacles and achieve renewal goals.

Engage the customer in a compelling dialogue that removes all obstacles to “yes”.

 
WHAT'S INCLUDED

Delivered in 12 languages

Localized facilitation and materials for globally distributed sales teams.

Real-deal application & focus

Practice built around your team’s live pipeline — not hypothetical scenarios.

Ongoing reinforcement & support

Spaced reinforcement that embeds new habits long after the workshop ends.

AI-enabled 1:1 coaching

On-demand AI role-play and micro-coaching tailored to each seller.

Train-the-trainer options

Scale the methodology internally with certified in-house facilitators.

ROI tracking

Progress measured against win-rate, deal velocity and margin — visible to leadership.

“

Outcome-Based Selling helped our team shift from product pitching to strategic conversations. We’ve seen a clear increase in deal quality and client engagement — it’s been a game-changer for how we sell

 
VP of Sales, B2B SaaS Company
 
 
EXPLORE THE SALES SUITE

More ways we build capability

01

Outcome-Based Selling

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02

Outcome-Based Negotiation

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03

Dealing with Procurement

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04

Selling to the C-Suite

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05

Territory, Account & Opportunity Planning

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07

Coaching for Performance

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READY WHEN YOU ARE

Ready to transform the way your team sells?

Unlock sustained performance with behavior-based solutions proven to drive real results. From outcome-based selling to procurement mastery, GPG equips your team to excel where it matters most.

Let's build your high-performing organization.